Privacy Policy

Alves Pro House Painters (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have when using our website.

1. Who We Are

This website is operated by Alves Pro House Painters, a trade name used by Alves Painting LLC, a residential painting contractor serving homeowners in Connecticut.

Website address: https://alvespropainters.com/

If you use web forms on this site, please add your best contact email and business phone below in the Contact section before publishing.

2. Information We Collect

We may collect the following categories of information when you use our website:

• Contact Information: name, email address, phone number, city, address/project location (if submitted), and message details when you request an estimate or contact us.
• Project Information: service type, photos, timeline, budget ranges, property details, and other information you choose to provide.
• Technical Information: IP address, browser type, operating system, device type, referring pages, and website activity (such as page views and form submissions).
• Cookie/Session Data: data used to remember preferences, improve functionality, and support analytics.
• User-Generated Content: comments (if enabled), uploaded files, and other content submitted through the site.

3. How We Use Information

We use your information to:

• Respond to estimate requests, contact inquiries, and service questions.
• Schedule calls, walkthroughs, or appointments.
• Review project details and prepare pricing or scope discussions.
• Operate, maintain, and improve our website and user experience.
• Monitor website performance, traffic, and spam/security threats.
• Comply with legal obligations and protect our business, users, and website.

4. Comments

If visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see whether you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture may be visible to the public in the context of your comment.

If comments are disabled on your site, you may remove this section.

5. Media Uploads

If you upload images to the website (for example, through a form or user area), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website may be able to download and extract location data from images on the website.

6. Cookies and Similar Technologies

We may use cookies and similar technologies to improve site functionality, remember preferences, support login sessions, and analyze traffic.

Comment Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when leaving another comment. These cookies may last for up to one year.

Login Cookies

If you visit our login page, we may set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we may set cookies to save your login information and screen display choices. Login cookies may last for two days, and screen options cookies may last for one year. If you select “Remember Me,” your login may persist for up to two weeks. If you log out of your account, login cookies are removed.

Editor Cookies

If you edit or publish content, an additional cookie may be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you edited. It typically expires after one day.

Analytics and Performance Cookies (If Enabled)

We may use analytics or performance tools (such as Google Analytics or similar services) to understand website usage and improve performance. These tools may collect information such as pages visited, device/browser type, general location (non-precise), and time spent on pages.

If you use a cookie banner/consent tool, ensure this section matches the exact categories shown in your consent settings.

7. Embedded Content from Other Websites

Articles or pages on this site may include embedded content (for example: videos, images, maps, social posts, or articles). Embedded content from other websites behaves in the same way as if the visitor had visited the third-party website directly.

These third-party websites may collect data about you, use cookies, embed additional tracking technologies, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that third-party website.

8. Who We Share Your Data With

We do not sell your personal information.

We may share data only when reasonably necessary, including with:

• Website Hosting / Technical Providers (to run and secure the site)
• Form, Email, or CRM Providers (to receive and manage inquiries)
• Spam Detection and Security Services (to reduce abuse and protect the site)
• Analytics Providers (if enabled)
• Legal/Compliance Parties when required by law, subpoena, or to protect our rights

If you request a password reset (where user accounts exist), your IP address may be included in the reset email.

9. How Long We Retain Your Data

If you leave a comment, the comment and its metadata may be retained indefinitely. This helps us recognize and approve follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we store the personal information they provide in their user profile. Users can see, edit, or delete their personal information at any time (except they may not be able to change their username). Website administrators can also see and edit that information.

Contact form submissions and estimate requests may be retained for a reasonable period to respond to inquiries, maintain business records, and manage customer service follow-up.

10. What Rights You Have Over Your Data

Depending on your location and applicable law, you may have the right to:

• Request access to personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to legal/business recordkeeping obligations)
• Request a copy/export of your personal data provided to us
• Object to or restrict certain processing in some circumstances

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including data you have provided. You can also request that we erase personal data we hold about you, except data we are required to keep for administrative, legal, or security purposes.

11. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Website data may also be processed by third-party hosting, security, analytics, or communication providers depending on the tools installed on the site.

12. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information submitted through the website. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

13. Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children through the site. If you believe a child has submitted personal information, please contact us so we can review and delete it where appropriate.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our website, legal requirements, or business practices. When we make updates, we will revise the “Last Updated” date at the top of this page.

15. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

• Business Name: Alves Pro House Painters (Alves Painting LLC)
• Website: alvespropainters.com
• Email: contact@alvespropainters.com
• Phone: +1 (774)946-3213
• Mailing Address: 2321 Whitney Ave 3rd Floor, Hamden, CT 06518

Notes for site owner (remove before publishing): I used your website domain and business naming based on the details you shared. Your uploaded documents show both 166 Tudor St (insurance/corporate record context) and 27 Norman St (DCP/HIC registration context), so I left the mailing address as a placeholder to avoid publishing the wrong address. If you want, I can now generate a final version with your exact contact email, phone, and the address you prefer to publish on the site.